Online Vet Visits in Crown Point, IN

At Coyne Veterinary Center, making our high-quality veterinary care as accessible as possible is a priority. That’s why we’re offering online vet visits through telemedicine to expand our level of care beyond our hospital walls. You’ll be able to connect directly with your veterinarian on your smartphone from the comfort of your home.

In light of the coronavirus pandemic, we recognize that telemedicine is a vital tool for helping you get the care you need for your pet while still practicing social distancing.


Getting Started

Using our telemedicine app, Medici, is a breeze. Here’s how to get started:

  1. Download the Medici app from the Apple or Google Play store
  2. Connect with Coyne Veterinary Center Crown Point
  3. Request a consultation!

Our video consultations are available Monday – Friday 8am – 7pm; Saturday 8am-3pm; and Sunday 9am-2pm. After you request a consultation, one of our staff members will be in contact to ask you a few questions and set up a time, usually within one hour, for you to talk with your veterinarian.

In What Situations is Telemedicine Appropriate?

Due to the virtual nature of telemedicine, it can only be used in situations where there is already a strong veterinarian-client-patient relationship. This means you must be a current client of our hospital and your pet must be current on their annual exam. Furthermore, not all medical cases can be solved with a virtual vet visit.

Here is a list of appropriate cases that we can usually solve through telemedicine:

  • Sneezing, coughing, diarrhea, ear infections, or other minor symptoms
  • Behavioral changes such as scratching more often than usual or lethargy
  • Changes in gait, such as limping
  • Discussions regarding ongoing care

In the event of a pet emergency, do not use telemedicine, but call our animal hospital directly at (219) 267-1700!

Portrait of a purebred English Bulldog

Do Online Vet Visits Cost Anything?

Each consultation will incur a $29 charge. You’ll be able to set up your payment information within the Medici app. If your pet requires a prescription or further testing within our hospital, these services will incur an additional charge. However, the in-office consultation following an online consult will be discounted.

Want to know more about veterinary telemedicine or have any questions? Contact us today at (219) 267-1700!